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Quality Standards

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We commit to consistently pursue excellence in product quality, cost, delivery, customer satisfaction, compliance with regulatory requirements through the continuous improvement and maintain effectiveness of our Quality Management System.

Quality Throughout Our Entire Operation

  • Sierra Circuits’ commitment to total quality begins at the top of the organization. Ken Bahl, President and CEO, personally heads the quality initiative.
  • Our proprietary quality processes address several areas. We’ll address them in sequence Quality in manufacturing your printed circuit board design.
  • Quality processes begin as soon as your gerber files are received. Our Technical Support Center reviews every design and will call with problems or suggestions as soon as your PCB design is received.
  • Throughout the manufacturing process, our engineers continuously check to see that the board is true to your specifications.
  • Should an issue arise, you will be contacted immediately by an engineer with hands-on knowledge of your design and the issue, and who is empowered to resolve that issue.

Quality In The Printed Circuit Board Manufacturing Process

The following is an overview of the quality inspection and testing that are part of our manufacturing process:

In-process inspection at critical processes

  • Dry film
  • Cuposit
  • Etch
  • Solder mask

Machine testing

  • Automatic Optical Inspection (AOI)
  • Electrical testing
  • Impedance testing

Final inspection

  • Visual
  • Dimensional
  • Microsection Analysis

Quality Training

Sierra Circuits manufacturing personnel include IPC Certified Inspectors. We routinely require on-the-job training and certification for all of our operators, including SPC training.

Quality In Customer Service And Communications

The only true measure of quality in customer service is your satisfaction.

We have recently tripled our service and technical sales staff as a reaffirmation of our commitment to our valued customers. Sierra Circuits is committing to a comprehensive customer satisfaction process that will:

  • Immediately identify and resolve individual customer issues
  • Regularly determine overall customer satisfaction, the areas where we excel, and the areas in which we need to improve
  • Provide input and direction to management regarding the areas in which we need to improve

Sierra Circuits has committed to quality in our customer communications:

  • Customer communications are carefully planned, sequenced, and implemented to provide information about significant technology advances or promotional opportunities
  • Increasingly, media will be deployed strictly per customer preferences
  • Account Managers and Customer Service personnel are specifically trained in how to bring quality to customer interactions

Sierra Circuits is
headquartered in Silicon Valley.
We welcome visitors at
our 70,000 sqft facility,
located at 1108 West Evelyn Avenue
in Sunnyvale, California.
Book a tour with an account manager today!
Let us introduce you to one of the most innovative communities of engineers and designers in the world.
We can help you plan your project from design to assembled board.

Manufacturing Equipment at Sierra Circuits

Our 70,000 sqft state-of-the-art campus in the heart of Silicon Valley contains the most advanced equipment required for the manufacture and assembly of your PCBs. Whether you’re looking for standard quick turn PCBs or boards with the tightest tolerances, made from exotic metals, there’s a reason Sierra Circuits leads the industry in quality and performance.

PCBs manufactured and assembled in the United States

Turn-times as fast as 1 day.

Sierra Circuits can manufacture your PCB and have it expedited to you within 24 hours.

Full turnkey boards, with assembly and components in as fast as 5 days.


Get an Instant, Itemized Quote

Talk to a Sierra Circuits PCB Expert today

24 hours a day, 7 days a week.

Call us: +1 (800) 763-7503
Email us: through our Customer Care form